Last Updated: 6/16/2025
At Apex Neurology, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our medical office.
1. Information We Collect
We may collect personal and health-related information in the following ways:
- When you fill out a form on our website
- When you request an appointment or call our office
- When you provide medical details relevant to your care
This may include:
- Name
- Phone number
- Email address
- Date of birth
- Medical history or symptoms (if voluntarily submitted)
- Insurance or billing information
- Technical data like browser type or pages visited
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries or appointment requests
- To provide medical evaluations and treatment
- To verify insurance or process billing
- To communicate updates regarding care, scheduling, or patient education
- To improve our website and patient services
Your personal and medical data is only used as needed to support your care and clinic operations.
3. SMS Communication Consent
If you provide your mobile number, you may receive text messages about:
- Appointment reminders
- Scheduling confirmations or changes
- Follow-up messages related to care
Disclosures:
- Message frequency may vary
- Standard message and data rates may apply
- You may opt out at any time by replying “STOP”
- For assistance, reply “HELP” or visit our Contact page
We use your mobile number only to communicate directly with you. It is not distributed to unrelated entities.
4. Website Cookies and Analytics
We may use basic cookies or tracking tools to understand how users interact with our website. This helps us improve navigation, layout, and user experience. You can adjust cookie settings in your browser.
5. Data Protection
We take reasonable physical, administrative, and technical steps to protect your personal data from loss, misuse, or unauthorized access. While no method is fully secure, we follow best practices to keep your data safe.
6. Legal Disclosures
We may disclose your information when required to comply with applicable laws or legal processes, or to protect your health or safety.
7. Your Rights
You may contact us at any time to:
- Request access to your personal information
- Correct or update your information
- Opt out of future communications
- Ask questions about how we handle your data
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date. Continued use of our website or services after changes means you accept the updated policy.
9. Contact Us
Visit our Contact page for an immediate response to your concerns.